Community Liaison - South Haven, Zeeland and Dowagiac Markets

The Community Liaison is responsible for coordinating and implementing effective business development programs. Drives qualified inquiries into the facility. Improve and maintain a positive image of the facility with residents, the community, and other facility staff.

RESPONSIBILITES:

• Must have 1 – 2 years’ experience in Healthcare Sales and Marketing
• Responsible for presentations both within the facility and outside.
• Achieve referrals through development and implementation of an effective referral marketing plan.
• Responsible for meeting/exceeding census goals. Should manage referral customer relationships in accordance with the facility marketing plan that would include an emphasis on payer types.
• Conduct sales calls to identify new and potential referral sources.
• Maintains thorough knowledge of the market in general and the specific products, services and acuity trends within the market.
• Identify options for partnering with other providers in the market and assist in developing partnerships with necessary providers.
• Set up in-services to support business development efforts and goals
• Maintain and active working knowledge of competition.
• Maintains knowledge of facility products and services.
• Identify unmet community needs for new program and service development.

QUALIFICATIONS:

• 1-2 years' experience with Healthcare Marketing and Sales with multi-site representation
• Excellent communication skills; written and verbal
• Service mentality and a thirst for learning
• Positive Can-Do Attitude
• Excellent Attendance

As a 100% employee-owned company, we are deeply invested in enhancing the quality of every life we touch. Atrium is more than skilled nursing center, it is a center of compassion, where every heart and set of hands are committed to a common goal. We believe in extending compassion and respect to each other, to our residents and their families, and to every guest who walks through our doors.